Welcome to the Martec Europe Micro-Site
We have designed this micro-site with the express purpose of providing you, our loyal customers and partners, with a collection of valuable resources which, we hope, will add value to your business. Please feel free to scroll through the sections of our micro-site below. Simply click on the section of interests you and the page will open, revealing the host of resources we are proud to share with you.
I am 100% behind the Mentor.net system, and think it's GREAT" Alan Ranger, Rangers Peugeot
Purpose
Bookmark this page now
Even if there is nothing in this Martec Europe micro-site that floats your boat today, there will be in the next few weeks - guaranteed - and you would not want to miss out.
As a commercial enterprise, naturally our best stuff may not feature entirely in these pages so it will be well worth you talking with us too - but do help yourself...
We have 5-minute video training clips for you to use in your training meetings. 5 minutes is not really enough to get going but it should be enough to get your day off to a good, positive start.
We have training tips, too, written by some of the motor industries' most experienced sales trainers. You'll get a real lift when you share these around your business.
Many of the images on this micro-site contain downloadable PDF documents which you can print out and share with your staff or customers. Simply double click the image to reveal an invaluable training or selling resource. There are some things you might like to think about when we point them out to you. Read through the thought starters and feel free to give us your feedback - live or offline using our "Live Help" facility.
40% of sales prospects telephone first and nearly all go on to buy.
Martec Videos
Fighting Generals
Click image to play presentation in a new window.
The first in the series of Martec's Legendary Sales Tips. These are good ideas identified from some of the UK's best salespeople and their managers. Play them at your leisure, share them with our compliments. Customers in yellow ties often do buy cars.What Did You Say?
Click image to play presentation in a new window.
We asked some of the Legendary Salespeople we work with, "What's the best idea you can share with others?" These are some of their replies. This one is about hearing exactly what you need to.. Customers tell you what you need to know in the first few seconds.Wish to Will
Click image to play presentation in a new window.
Get your prospects from saying "wish to buy a car" to "will buy a car". Identify the key leverage words that will ensure they buy.Training Tips
Change Sales Outcomes
Based on the class of the bleeding obvious, if you know what you want the outcome to be and you know the event, you should be able to adjust you reaction and get the outcome you want.
Typically we find 20% of "dead" sales enquiries are far from dead. Ray Harkin - Martec Europe
Orr's Law
Imagine thinking the very next customer is totally out to buy a car, no doubt, absolutely nailed on. Click on the image to read the full tip.
In every one of us there are two people - Dr Leonard Orr
Being Tied Up
Ever thought how to influence customers into buying? This can be done by channelling listeners' thoughts into predictable answers. This is a way of knowing how to get what you want with the other person thinking they made an independent choice. Click on the image to read the full tip.
Tied Up: Are you tied up? This thought illustrates how sales techniques have to evolve to remain relevant.
Press Releases
The value of a prospect is rising every day....fact
Click image for full document
On 9th February, 2009 Martec CEO Neil Pursell was quoted in AM Onlines Buy a Car Campaign. Here is the link to the article and attached is the article itself. - Marketing spend increases, competition gets ever fiercer and motor business owners rightly expect their sales teams to maximise every opportunity.There are more than enough prospects out there for you to hit your targets. Don't wait for them to find you.
Thoughts
Chesty Puller
Click image for full document
Apparently, in the midst of a particularly intense battle and when confronted with seemingly insurmountable odds, Lieutenant General Lewis B. "Chesty" Puller is reported to have reframed what looked like an impossible situation. We're surrounded. That simplifies the problem - Lieutenant General Lewis B. "Chesty" PullerUseful Documents
The Red Flag Health Check
Click image for full document
For Sales Managers and Sales People Well run and well managed car dealerships nearly always score well on this health check. Essentially it is made up of 6 P's. That's Product, Price, Presentation, Process, People and Preparation. Evaluate yourself or get an independent view and keep yourself the right side of the business. Martec Europe - Over 40 years providing highly-targeted consultancy services to the motor industryAre Demonstrations Important?
Click image for full document
For Sales Managers The best chance your sales team has to sell a car is when the customer is with them. The more excited the customer gets, the more chance the sales person has! Demonstrating your product, getting the customer to touch, feel, smell and experience it ia the most effective way to do it. If you would like help with how to use this with your sales team feel free to contact us. We get better than our competition or we sell fewer cars. Simple. Click here for Archived Martec Europe Useful DocumentsProspecting Checklist
Click image for full document
For Sales Managers and Sales People






