Continuing the theme of introducing you to Martec people, it’s time for you to find out more about one of our Mentor.net trainers, Roz Pearce-Gray…

Name: Roz Pearce-Gray

Position: Mentor.net Trainer

What was your first job? Duty Manager of a Children’s Activity Centre, don’t worry, I wasn’t responsible for any children.

How did you get to where you are today? Willing to accept new opportunities and challenges then having high expectations of myself.

What was your first car? A blue Ford Fiesta that wouldn’t go into 1st gear, luckily for me my Grandmother replaced it with……..another blue Fiesta.

What’s the most enjoyable part of your job? Two parts really, first would be introducing sales teams to Mentor.net and being involved instantly with positive change in their Dealership, and second would be the support I get from my colleagues, being exposed to the pressures of other business’s, I know how unique this support can be.

What’s the most challenging part of your job? The only challenge I really have is myself!

What’s your best sales tip? Treat every single customer as though it’s your first, get excited, keep your energy high.

What are you working on at the moment? Inchcape Audi Enquiry Management Process and making sure our Mentor.net Clients are getting the most out of us.

What do you drive now? An A6, soon to be an A3 Sportback.

Favourite car of all time? Difficult for me, I don’t really aspire for a mega super car, but my line up, in no particular order would be: TVR Tuscan, VW Scirocco, Chrysler 300c, Land Rover Defender, Alfa Romeo GT. I would have to have them all at once for different occasions. Greedy.

Interests and activities: I would say I do what all twenty-somethings do in their spare time, surround myself with great friends and family and make sure my weekends are filled with good times.

Having been with Martec for the past 8 years, what’s your best memory? Martec Christmas Parties…brilliant.

A word from Roz’s boss: This week one of our colleagues, Roz Pearce-Gray celebrated her 8 year anniversary with Martec Europe Limited. Congratulations on this brilliant achievement.

Roz joined us all that time ago in our Customer Contact Centre. Her enthusiasm and thirst for knowledge meant her role in the business developed considerably, in fact it wasn’t long before she was running the department.

In 2002 Roz took responsibly for running Martec’s Prospect Management Programme for Audi UK and continued to do so until 2004.

In 2008 Roz successfully spearheaded Martec’s project across Inchcape’s 130 Retailers in the UK.

Now Roz is training Sales people and Sales Managers nationwide, helping them get the most from their Contact Management Systems. She has also been instrumental in assisting Inchcape Audi migrate to Mentor.net from another system.

We are all looking forward to the next eight years, the challenges it will undoubtedly hold and of course Roz’s appetite for getting things done and done well.

Ray Harkin