As we come to the end of January, I thought that it would be a good idea for you, our Martec customers and prospects to get to know us, the Martec team a bit more.
The first in the series is all about one of our Training Consultants, Gavin Churchman.
Having been with us for almost 3 years, Gavin has delivered some of our best sales training to sales and aftersales people in the Motor Industry.
Keep reading to find out more…
When I say “Starbucks,” what one word comes to mind?
“I read this today and wanted to share it with you. It comes from an american guy called Jeffrey Gitomer, look him up or ask us for more information on how to find him. I think it’s worth a read, especially as I’m a Starbucks fan.” Neil Pursell
Every day millions of people wake up, go through their daily morning routine, and with coffee on their mind, head out to their Starbucks oasis.
Ever go to Starbucks? Sure you have. Some of you hundreds of times. Some of you thousands of times. You have your order in mind before you ever get there. You stand in line, patiently waiting your turn to exchange your money for your reward – your cup of coffee exactly the way you want it. And maybe some other up-sold item. A muffin. A scone. A piece of pound cake. A cup of oatmeal. A breakfast sandwich.
Reasonable men adapt themselves to the world, where the unreasonable persists in adapting the world to fit them. Progress and performance improvement must then nearly always come from being unreasonable. If that was not the case we would only ever reach the heights of the peer group expectation.
Apparently, his intellect and educational qualifications were called into question by some members of America’s academia, which you could describe as rather rude I think. However, his response was to challenge the brightest minds in the country to come up with a list of questions they thought would stump him.
Chris in Romford, was looking to implement positive change throughout his business, so he called me!
Thanks for such great feedback on the past two Legendary Sales Tips videos.
This is the last in a 3 part blog of sales tips videos which tells you how to move your prospects from saying, they wish to buy a car to, they will buy a car.
As a sales training company, Martec Europe’s sales consultants are constantly coming up with and discovering sales tips that they feel would be useful in their training of salespeople.
Neil Pursell has been working at Martec Europe for over 15 years and he has met an array of salespeople, many of them, exceptional salespeople and some that are not. The first group provide many of Martec’s sales tips.
Fighting Generals is a sales tip that highlights the dangers of generalising customers.
After 16 years of working with salespeople Neil Pursell, Managing Director, Martec Europe, identified a common thread existing in exceptionally good sales people.
Good at Golf?
I was on the phone the other day speaking to a distance sales customer, and I wanted to put the lessons I had learned in the school of the bleeding obvious this week to work.
Do you remember? We told you about the school of the bleeding obvious and the equation in Ray’s sales tip from last week, E + R = O where the event + the reaction = the outcome.
I wanted to see if I could affect the outcome by changing my reaction.
"You always leave a good feeling after your visit."
- Sharon Kennedy, CRM Manager, Mercedes-Benz Direct"Martec Europe Limited help my management team achieve a 51% telephone appointment rate from their sales team this year. That's over 400 customers in our showroom."
- Howard Jessop, Audi Brand Director, Inchape Retail."All of our sales departments have taken a big step forward through the use of Mentor, enabling our Sales Managers to conduct very constructive daily sales meetings on the back of the system. There is now no hiding place for under performing sales people, "
- Simon Moulton, Southgate Group"I will be happy to speak to anyone about Martec Europe Limited and the value they deliver, tell them to ring me."
- Richard Eakin, Dealer Principal, Isaac Agnew Audi."Martec Europe Limited help and support is really appreciated. We have already got 3 appointments for the weekend. Thank you."
- Martin Smith, Harratts Barnsley"Just a quick note to say thank you for that stonking training session in Bristol, really well presented and informative, one of the best punchy sessions I have been to."
- James Pittman, Sales Manager, Fish Brothers Peugeot"The sales trainee programme works so well as it is not just one or two days theory in a classroom and then back to the centre and all is forgotten. The homework and dripping tap makes the sales process become a habit and second nature."
- Stewart Beattie, Regional Sales Manager, Isaac Agnew Audi
